# Pull Rabbits

Site: https://pullrabbits.com/

## Recent posts

- [Your AI Agent Should Complete the Customer's Next Step](https://pullrabbits.com/ai-agents-complete-customer-next-step/): This article discusses the critical difference between AI chatbots that merely answer questions and AI agents that complete operational tasks. It explains how AI can move customer workflows forward by performing actions like booking appointments, recording leads, and sending confirmations, rather than creating additional administrative burden for customers.